THE COMPLETE PRACTICE PARTNER
Billing. Credentialing. Revenue Cycle. One Executive Partner.
The Caldwell Collective manages your revenue cycle, keeps your providers credentialed, and trains your team — so your clinicians can stay focused entirely on patient care. Senior consultants only. No account-manager layers.
FREE REVENUE AUDIT — NO OBLIGATION
What a 20-minute call with our team tells you
Where your A/R is leaking
IDENTIFIED
Which payers are underpaying you
FLAGGED
Credentialing gaps costing revenue
MAPPED
Front-desk and coding workflow risk
ASSESSED
Custom scope for your practice
SAME DAY
No sales pitch. Just a clear picture of where your practice stands and exactly how we would help.
25+ Years Specialty Billing • <5% A/R Aging Standard • 98% Prior Auth Approval • BAA Before Any PHI • Serving Providers Nationwide •
WHAT WE DO
Three Disciplines. One Strategic Partner.
Everything your practice needs to collect what it earns, stay compliant with every payer, and operate like a well-run enterprise — from one senior team that knows your specialty.
01
Medical Billing & Revenue Cycle
End-to-end revenue cycle management for specialty practices — charge entry, claim scrubbing, denial root-cause work, patient AR, and monthly Practice Health Reports.
✔ Full-service RCM
✔ Denial management & appeals
✔ A/R cleanup and recovery
✔ Prior authorization lifecycle
✔ Patient billing support desk
✔ Monthly performance reporting
02
Credentialing & Payer Enrollment
Get in-network faster and stay compliant. We manage applications, contracting, CAQH, revalidations, and every renewal deadline so reimbursement never pauses.
✔ Commercial & government enrollment
✔ Group and individual applications
✔ CAQH build and attestation
✔ Contract review and fee schedules
✔ Revalidation calendar management
03
Consulting & Healthcare Training
Advisory for practice leaders plus structured training for billing, front-desk, and administrative teams — delivered by consultants who run revenue cycles daily.
✔ Revenue cycle assessments
✔ Workflow and staffing design
✔ Coding & documentation training
✔ Front-desk and intake academy
✔ Ongoing leadership advisory
20+
Years Specialty Billing Experience
<5%
A/R Aging Standard — Every Client
21 days
Average Time to First Clean Claim
98%
Prior Authorization Approval Rate
SPECIALTY EXPERTISE
We Speak Your Specialty's Language
Deep CPT expertise, payer-specific knowledge, and documented denial patterns for every specialty we serve. Not generic billing — your specialty, done right.
———
Behavioral & Mental Health
Parity law compliance, CPT 90791,90792, 90833,90837 and more coding, telehealth billing rules, payer-specific session limits, and accurate, efficient claims management.
———
Pain Management
Procedure coding, injection and nerve block billing, prior authorizations, documentation compliance, and payer-specific reimbursement strategies.
———
Psychiatry
E&M complexity leveling, psychotherapy add-on codes, medication management billing, documentation compliance, and payer-specific coding requirements.
———
Anesthesia
Accurate anesthesia time reporting, ASA crosswalk coding, modifier compliance, medical direction billing, and payer-specific anesthesia reimbursement.
———
Family Medicine
Annual wellness visits, chronic care management, preventive care coding, preventive screenings, and value-based reimbursement optimization.
———
Primary & Internal Medicine
Annual wellness visits, chronic care management, preventive-service coding, and comprehensive evaluation and management (E/M) documentation.
PROVEN RESULTS
Real Outcomes for Real Practices
All results reported anonymously per HIPAA best practices. These are actual client outcomes.
24% → 4%
90-DAY A/R REDUCTION · 6 MONTHS
“Reduced a multi-site therapy group's 90+ day A/R from 24% to 4% in six months through denial root-cause analysis and a rebuilt prior-authorization lifecycle.”
Outpatient PHMNP Group
$62,000+
RECOVERED IN DENIED CLAIMS
“Recovered more than $62,000 in denied claims for a cardiology clinic — balances already written off as uncollectable before our revenue cycle audit.”
Internal Medicne Clinic
THE COMPLETE PACKAGE
Billing + Credentialing + Consulting — One Partner. One Fee.
No more coordinating a billing vendor, a credentialing service, and a consultant who never speak to each other. The Caldwell Collective delivers all of it in a single relationship.
✔ One monthly invoice
✔ One team that knows your payers
✔ One senior point of contact
✔ HIPAA compliant across every service
MEET BRIGETTE
Built on Over Twenty Five Years Inside Practice Management
“I've spent nearly two decades inside medical practices — and I've watched administrative friction quietly drain the energy of the most dedicated providers.”
I founded The Caldwell Collective to change that. Today we deliver billing, credentialing, revenue cycle management, consulting, and training from one accountable partner who treats your practice's financial health as if it were our own.
We don't operate as an outside vendor. When you partner with us, you gain a strategic ally — one who knows your specialty, your payers, and the operational levers that protect your margin.
Brigette Caldwell, Founder
